CallPage Blog

Upselling is an absolutely essential part of healthy sales figures in the hospitality industry. The most obvious benefit is increased revenue. When you successfully upsell a product or service, you’re either upgrading the quality and/or value of what your customers are buying or adding something onto their bill that wouldn’t have been there before. This can be a big money maker, illustrated by the fact that 59% of hotel guests are interested in upgrades and additional services.