Provide excellent customer experience and improve customer satisfaction with CallPage
Receive customer calls in seconds and support them hassle-free.
Trusted by companies all over the world
FOR SALES
Time-saving software that helps you get hotter leads from Website and close them on the phone. CallPage also help to decrease response time and can be integrated with your CRM.
Popular features:
- Callback in 28 seconds
- Call scheduling
- CRM integration
FOR MARKETERS
With CallPage you can generate leads at scale. Callback software to help you to improve User Experience & convert more visitors into calls for your Sales Team.
Popular features:
- Lead generation
- Lead targeting
- Analytics Dashboard
FOR SERVICE
Very often your customers except livechat need to have ASAP call from you. With CallPage you can exceed expectation, provide immediate callback and increase your NPS score.
Popular features:
- Callback in 28 seconds from link
- Widget customisation
- Call tickets dashboard
Customers prefer phone over live chat when dealing with more complex issues.
Millennials tend to use live chat as their preferred channel for online purchases and simple inquiries, while customers 55 and older are more likely to use the phone instead of chat.
For complex matters such as financial inquiries, there is a much greater preference for telephone contact among all age groups.
The chances of the incoming lead gaining qualifications are
12xgreater
contact within 5 minutes vs. 30 minutes
Lead generation and conversions are marketer’s top challenges
Lost opportunities
39% of all leads remain unanswered and lost in the sales process.
Costs of leads
Cost of lead acquisition in internet during last years grew dramatically ~335%.
Limited patience
90% of customers claim that immediate response is very important.
Conversion
The best odds of making a successful contact with a lead are within 5 minutes.
To solve these problems, we created CallPage
CALLBACK WIDGET
LEAD MANAGEMENT
CLIENT DASHBOARD
More and better leads thanks to CallPage
Increase in the number of quality leads
Callback with scoring system module enables you to get a higher share of quality sales calls from customer’s website.
Improved conversions
Immediate response paired with voice-based contact increases the odds of converting lead into a customer.
Lower cost of customer acquisition
More leads with improved conversions result in lower cost of customer acquisition.
Chat is a dominating channel but at some areas clients choose phone
SAMPLE CASES WHERE PHONE CONTACT IS PREFERRED OVER CHAT
Complex products
CHARACTERISTIC
- Client needs a detailed explanation of a product
- Establishing trust is crucial to finalize the deal
SAMPLE VERTICALS
- Leasing services
- Factoring services
- Debt collection
Exclusive & expensive products
CHARACTERISTIC
- Highly personalized products
- Client has strong buying intent without a specific product in mind
SAMPLE VERTICALS
- Expensive furniture and house equipment
- Exclusive sport equipment
Professional development services
CHARACTERISTIC
- Major decisions in client’s career with an impact of her whole life
- Complex product that requires explanation
SAMPLE VERTICALS
- Language schools
- Tailor-made trainings for larger groups
Features like no other
Callback in 28 seconds
Instantly connect with website visitors using a callback phone connection.
Call scheduling
Let your customers book an ASAP call instead waiting on the line.
Night mode
Generate leads via widget form for after-work hours.
Departments
Add departments to your widget so potential customers can connect directly with consultants.
Callback from website forms
Reach out to your prospects from any form on the website that they fill with their phone number through our system.
Call algorithm and retry failed calls
Set the dialing sequence - random, simultaneous or rated. Automatically callback to the visitor, in case the call did not take place.
Start Growing with CallPage Today
We are really satisfied with the results provided by CallPage. Every day our agents receive phone calls from clients interested in our services. We see a direct relationship between the implementation of CallPage and the increase in customer satisfaction.
Lavinia Dragota, Marketing & PR Responsible w KRUK
Frequently asked questions
What is an incoming call?
It is a call generated by CallPage that your advisor receives to connect with the visitor to your website (i.e. a potential customer). We don't count calls shorter than 10 seconds.
Is the BASIC plan really free?
Yes
What happens if I exceed the monthly connection limit?
We will inform you in advance so you can add new connections or wait until the end of the month for them to be added automatically.
How does the response time to an inquiry affect sales?
Consumers expect real-time response 24/7. HubSpot research shows that at each stage of contact with the brand, buyers described quick contact with the seller as "important" or "very important". They pointed it out 82% of the time they had questions about sales or marketing. "Quick contact" means 10 minutes or less.
What if someone maliciously tries to connect to my company?
We have created a special list to which you can add any contact. It will then be blocked. The list may contain telephone numbers or IP addresses.
Do I need a credit card to start the trial period?
No, you can test the full version of the application without any obligations for 7 days.
How does the trial version work?
You install the widget on your website and receive calls for 7 days. Then you decide if you want to continue cooperation. After the trial period, you can resign from cooperation without any obligations, switch to the paid plan, or you can use the free version of the application.
Can I cancel my subscription?
Yes, you can do it at any time.