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Terms of service Callpage

10th of January 2022

 

1. General Provisions

1.1. These regulations defines the principles of providing services electronically Callpage (the „Service”), to individuals, legal persons or other organizations having legal capacity (hereinafter referred to as „Customers”) by the Service Provider – Callpage a limited liability company with its registered office in Warsaw (00-511 Warsaw, Nowogrodzka street 31), registered by the District Court for the Capital City Warsaw, XII Commercial Department of National Court Register, with a share capital of 18 200,00 lodged in their entirety, holding NIP 7010503522, REGON 362313916, and KRS 0000572159.

1.2 A prerequisite before the Client to use the Service, you read with the following Regulations and to accept it in its entirety. At the time of acceptance of the Regulations shall be concluded between the provider and the client contract for the provision of services Callpage electronically.

1.3 The Callpage service is being provided in four variants, indicated in the price list at the https://callpage.io/pricing, with fact that Callpage Service in the ENTERPRISE variant, is being provided according to individual arrangements between the Service provider and the Client under a written Regulations and these Regulations do not apply to it.

2. Service

2.1. The service is to provide the customer via the www.callpage.io:

– Individually generated java script, which is used in the code of web pages, resulting in the addition widget for sending a request telephone contact by users of the website,

– Automatic connection between specified by the Customer in Customer Panel and phone number specified by the user website contact number.

– Availability of a database of customer calls made to the aforesaid,

– The ability to record and store conversations between the Client and web users

which are connected to,

– Tools to manage database connections and database records.

2.2. Number Available minute automatic connection and recorded conversations depends on the Client package, referred to https://callpage.io/pricing . At the same time selects the length of the subscription services.

2.3. To use the services, the customer is obliged to open an account at www.callpage.io. Access to the account allows the customer specifically given by the customer, individual password and login (user name). Customer accounts during the registration process is required to provide your name or business name, business address and at least NIP or code, and if it has, also KRS.

2.4. Service Provider reserves the right to refuse to create a client account, especially when in the past due to the violation of the principles defined by the Terms of Losing Customer Account removed.

2.5. Every customer has the right to use the „Freemium”, that is the test version made available to Customer Services as 7 days for free.

2.6. As part of the Freemium allows the customer to take advantage of all the opportunities offered by the Service. The customer may at any time to start using the paid service. Every customer can benefit from Freemium once.

2.7. Your use of the Service, at any time can extend the subscription period and increase the amount purchased through the Service packages.

2.8. The service provider shall inform the customer via e-mail or SMS or telephone about ending the subscription period, as well as provide information on required to pay a fee to renew your subscription. In a situation when the customer stops paying certain debts, his account varies version for free.

2.9 The Service Provider declares that it provides the Service, using the application CallPage, which is located depending the type of data in cloud of Microsoft (Azure) oraz Atman and it’s protected in accordance with all telecommunications standards. Both the application and any data stored in it are protected by 256-bit SSL A + grade.

2.10 The Customer may freely change and choose variants of the Service, however, changing from a paid variant to a free variant does not create an obligation on the part of the Service Provider to return the whole or part of the fee already paid by the Customer.

3. Technical requirements

3.1 To use the Service, Customer must have an active e-mail account, must also have a device that allows access to the Internet, the equipment in a program that allows viewing of its resources. It is also necessary to accept the policy of „cookies” and JavaScript enabled.

3.2 Service Provider makes every effort to allow the customer to use the service

in all web browsers, in particular Firefox, Internet Explorer, Safari and Google Chrome.

4. Rights and Responsibilities

4.1 Since the creation of the account and to accept the Regulations, the Client:

– Is obliged to act in accordance with the principles deriving from the provisions of the Privacy Policy and guidelines Regulations

– Confirms that the data entered into the registration form are consistent with the actual facts and the law. Is also committed to update the data immediately after their change,

– Undertakes to comply with the rules and regulations concerning in particular the benefits of electronic services and the protection of personal data

– Confirms that uses the services voluntarily and that using it directly for the purpose of commercial or professional activities,

– Agrees to receive messages from the Provider to the addresses provided during registration

– e-mail address and telephone number on all difficulties, changes or technical breaks

the use of the Service,

– Effective to maintain the confidentiality of individual data enabling the customer login on his account,

– Agrees to receive issued by the Service Provider VAT invoices electronically, to the e-mail address provided during registration.

5. Payments

5.1. The customer is obliged to timely payment of fees for the use of the Service, it is according to the due date indicated on the invoice. The fee depends on the package of services chosen by the customer.

5.2. The customer can change by the Client Panel and select the packages Services.

5.3. The customer can use the packages: Basic+, Professional, Premium.

The current price list and packages of services are also available in the „Pricing” at: www.callpage.io

5.4. Service Provider reserves the right to make changes in the price list at any time. They are preceded by the publication of an updated price list at: callpage.io

5.5. Fees can be made using a bank transfer, credit card, debit card, as well as other payment orders made using a payment institution or an electronic money institution operating in accordance with the Act of 19 August 2011 about Payment Services.

5.6. Made for the ordered payment services are non-refundable, except in cases prescribed by law.

5.7. Invoice for the Service is issued within 7 days from the day of receipt of payment. Before receiving the payment service provider may issue a pro forma invoice.

6. Prohibited practices

6.1. Violation of the rules generally applicable Polish law, the provisions of the Regulations and Privacy Policy, and also not observing the rules of social conduct and decency in the use of services is illegal and can lead to termination of the Service Provider contract for the provision of services with immediate effect and delete customer accounts. It is both culpable violations and resulting from the negligence or failure to observe due diligence.

6.2. The customer may not violate any rights of third parties, in particular copyrights, industrial property rights or personal goods that can be harmful to the Service Provider. This can lead to termination of the Service Provider contract for the provision of services with immediate effect and delete customer accounts. It is both culpable violations and resulting from the negligence or failure to observe due diligence.

6.3. The service provider does not control or monitor the activities Client when using the Service. However, when it comes to suspicions or information about running the Client illegal practices, the Service Provider reserves the right to block all or part of the Services at its discretion. If the violations were significant or repeated, the Service Provider may terminate the agreement for the provision of services with immediate effect and remove Customer Account

7. Content

7.1. The responsibility for all information, data, audio files and other materials and songs that are transmitted through the Service rests with the Customer. This responsibility also applies to content which links to the websites and resources that other services which client it uses.

7.2. The service provider does not claim any rights with respect to content and accepts that the rights and titles for the contents entitled to the customer.

7.3. You agree that the Service Provider has presented its name, business name or logo in marketing materials, particularly in developed case studies (ie. A case study).

7.4. The customer has the right to use the resources made available by the Service Provider only

in order to use the Service in accordance with its intended purpose.

7.5. At a time when customer send or make available in any way content belonging to third parties is obligated, regardless of the obligations arising from the following Regulations to the terms of service, conditions of license or regulations laid down by these entities.

8. Customer service and complaints

8.1. The customer can contact the Customer Service Provider via email, Chat or by telephone, between the hours of 9 to 17 from Monday to Friday / Saturday. Two additional days, in accordance with Polish law, are legally considered to be free from work.

8.2. The customer wishing to make a complaint services, should indicate in the application the name of your accounts and a detailed description of the defect in service.

8.3. The complaint will be dealt with by the Service Provider within 7 working days of its submission. Except that in the case of inaccurate description of the fault, Customer Service Provider may request clarification of the complaint, and then the abovementioned period runs from the date of full

and precise filing the complaint.

8.4. No response Provider within the aforementioned period shall be considered as recognition of the complaint.

8.5. As part of the complaint recognized service provider may pay part of the fee in proportion to the time at which use of the Service impossible.

8.6. Reimbursement may also rely on the reduction of fees due the coming months.

8.7 A complaint considered in accordance with the provisions of these Terms of service shall not be subject to further or repeated consideration.

9. Elimination of account / Termination

9.1. The customer may at any time resign from using the Service does not, however, possible repayment obligations, part of the fee.

9.2. In order to resign from the Service, the Customer should cancel his subscription in billing section of CallPage Customer Panel. 

9.3. At the time of liquidation account, a contract is terminated. Service Provider allows the Customer to restart the same account within 30 days from the date of liquidation. Restoration of Customer Accounts is to pay an appropriate amount for the subsequent subscription period specified by the Service Provider in time.

9.4. Service Provider reserves the right to refuse to restore the Customer Account (especially when removing accounts due to the termination of the agreement or blocking services pursuant to Art. 6).

9.5. The service provider has the right to terminate the Client Agreement at any time, without specifying reasons and without any period of notice. In this case the right to the Service shall expire immediately and Service Provider Customer draws an amount proportional to the number of days remaining subscription period.

9.6. Service Provider reserves the right to terminate the agreement with immediate effect, blocking services partially or entirely and to refuse to provide the Services to Customer in the future, in case the customer has flagrantly violated any of the provisions of the Regulations.

9.7. At the time when the agreement will be terminated, regardless of the reasons and procedures for its termination, (except as indicated in Art. 9.5.) The customer has the right to demand reimbursement of expenses incurred by him, either in whole or in part.

9.8. Cancellation of services is not equivalent to the exemption from the obligation of the Customer bear the costs due and the charges accrued will be associated with your use of the Service until the contract expires.

9.9 The Customer who is a consumer within the meaning of Article 221 of the Civil Code Act (i.e. of 16 September 2020. (Journal of Laws of 2020, item 1740) (hereinafter referred to as the Consumer) shall have the right to withdraw from the Agreement without giving any reason within 14 days from the date of its conclusion. The 14-day period is calculated respectively from the date of conclusion of the Agreement and in order to meet this deadline it is sufficient to send a statement of withdrawal before its expiry. In order to make a statement of withdrawal from the Agreement the Consumer may use the template:

 

……………………….., date ……………………

 

……………………………………………………

Consumer’s first and last name

 

……………………………………………………

Address of residence

 

CALLPAGE sp. z o.o. 

31 Nowogrodzka str.

00-511 Warsaw, Poland,

 

Declaration of withdrawal from the agreement

 

I, the undersigned ……………………………, hereby inform about my withdrawal from the agreement …………………………………. concluded on …………………

 

……………………………………

legible signature 

9.10 The Service Provider shall, immediately upon receipt of the Consumer’s declaration of withdrawal from the Agreement, send to the e-mail address provided by the Consumer, confirmation of receipt of the withdrawal.

9.11 In the case of cancellation by the Consumer in the manner and timing indicated above, the Service Provider shall, within 14 days of receipt of declaration of withdrawal, return to the Consumer any payment made by him using the same payment method, which was used by the Consumer, with the provision that the right to withdraw from the Agreement for the provision of digital content not recorded on a tangible medium shall not be applicable, if before the expiry of the period referred to in paragraph. 9.7., the provision of services has begun with the express consent of the Consumer and after informing him that in this case he will lose the right to withdraw from the Agreement.

9.12. In the case of contracts concluded from 1 January 2021, the right to withdraw from the contract concluded at a distance, under the terms described above, shall also apply to a natural person conducting business in the form of a sole proprietorship, if the conclusion of the Contract with the Service Provider is not of a professional nature for this person, resulting in particular from the scope of his/her business activity as disclosed in the entry in the Central Business Register and Information on Business Activity.

 

10. Privacy and personal data

10.1. Personal data shall be processed by the Service Provider according to the principles set out in the Privacy Policy and Terms of service – personal data.

 

11. Intellectual Property

11.1. The service provider owns all rights to intangible assets (in particular copyright works such as software, graphics, button icons, text, images, trademarks, audio clips) appear on a page Callpage.io or has the rights to use them.

11.2. The customer has no right to use in any way, all or any portion of any rights to intangible assets songs, trademarks and signs belonging to Callpage, except when their use results from the specific services.

12. Availability

12.1. Service Provider reserves the right to change or modify services, especially for updating and modification or replacement of equipment and software used to provide services, provided that it is not going to negatively characterize the provision of services.

12.2. If there is no access to services due to reasons beyond the Service Provider, such as hardware failures, the Service Provider where possible inform the customers and strives for as soon as possible to remove a failure. This pause is not grounds for complaint Service.

12.3 The Service Provider reserves the right to gaps in access to services. The Service Provider shall make every effort to inform the customer of any technical breaks lasting more than one day sufficiently in advance. Necessary technical break will be scheduled so as to minimize any inconvenience to the customer.

13. Responsibility

13.1 You understand that Callpage offers website and services „in a state such as is” (ie. As is), without the occurrence of a guarantee, both implied and explicit.

13.2. The sole responsibility for the use of the Service and websites borne by the Client. Customer is responsible for any uploaded content and conversations conducted by Callpage.

13.3. The service provider is not liable for damages (particularly loss of customer data) that are caused by:

– Random situations, acts of God;

– Interference of third parties (including customers), mainly due to the use of the account by any third party which obtained data enabling login to the account the customer from the Customer’s or other situations beyond the Service Provider,

– Malfunction of other systems or external factors (such as telecommunication networks), where the defects are independent of the service provider,

– Failure to comply with the provisions adopted by the Client Regulations

– Faulty or incompatible with the facts customer data submitted during registration.

13.4. Force majeure referred to an external event, extraordinary, unforeseen, which Force Majeure. Examples are in particular circumstances such as: war, natural disasters, strikes, failure, a DDoS attack, or other damage alleged interference in the functioning of telecommunications networks and ICT infrastructure, as well as the extraordinary governmental and administrative activities, as well as the activities of those affecting the supply of services by the Service Provider and whose activities are independent from both parties.

13.5. The service provider is not liable for any of the damages (direct or indirect) that result from the loss of files and data stored on servers Client Service Provider.

13.6. The Service Provider shall not be liable for any indirect, regardless of injury (especially such as losses from profits, income, interest and other lost benefits) excluding cases of culpable or grossly negligent act or omission.

13.7. The liability of the Service Provider, regardless of the number and grounds for claims customer or third parties, is limited to the total amount paid by the customer to pay for the Service during one month immediately preceding the date, filing claims against the Service Provider. By accepting these terms and conditions, the Client exempts the Service Provider of incurring financial liability exceeding circled above the limit.

14. Final

14.1. Rules can be changed at any time. The service provider undertakes to notify the customer of any changes in the Regulations during the 3 days prior to the introduction of these changes.

14.2. The service provider shall inform the customer about the changes by posting relevant information and to update the Regulations appearing in the Customer’s Account and on the http://www.callpage.io

14.3. Against all cases initiated and in progress before making changes in the Regulations, the provisions of the Rules then in force.

14.4. All statements exchanged between the parties during the use of the Service, are transmitted electronically:

– In case the service provider listed on the registration form email address

– In the case of the customer – to the address the Customer Service Department.

14.5. The customer has the possibility to transfer rights and obligations under the contract to the person completing the criteria necessary to conclude an agreement for the provision of services in cases where a provider has agreed to such action. Such consent may be given by e-mail.

14.6. In matters of transients in the Regulations, applies generally find the existing provisions of Polish law. All kinds of disputes arising between the Client Service Provider will be subject to judicial resolution of the general court locally competent for the seat

14.7 The Customer who is a consumer within the meaning of Article 221 of the Polish Civil Code Act (i.e. of September 16, 2020. (Journal of Laws of 2020, item 1740) has the possibility to use out-of-court ways to resolve disputes and handle complaints. Information in this respect can be obtained from the Office of Competition and Consumer Protection (and its local Branches) as well as from the Office’s website at:

https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php 

or by using the online platform run by the European Commission – ODR (Online Dispute Resolution) located at:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL

 

Regulations in the following version valid from 10th of  January 2022

 

Personal Data

25th May 2018

 

1. DEFINITIONS

For the purpose of this Agreement, both Parties  acting respectively as the Controller and the Processor adopt the following meanings for the terms and expressions enumerated below:

– Controller means the Party that independently or jointly with other parties determines the purposes and means of the processing of Personal Data. 

– Personal Data – within the meaning of Article 4 section 1) of Regulation 2016/679, entrusted for processing activities to the Processor by the Controller, irrespective of the fact whether the Controller entrusts the Processor with their processing as a Controller or the so-called sub-outsourcing entity.

– Sub-outsourced Personal Data – Personal Data, the processing of which the Controller entrusts to the Processor as a sub-outsourcing entity.

– Processor means the Party which processes Personal Data on behalf of the Controller;

– Processing of Personal Data – means any operation performed on Personal Data, such as its collection, recording, storage, adaptation, alteration, making available, reading or erasure within the meaning of Article 4 section 1) of Regulation 2016/679.

– Agreement – means this Agreement.

Service Agreements – mean any agreements concluded between the Parties to an agreement (including mandate contracts or orders) under which the Processor processes Personal Data entrusted by the Controller.

– Regulation 2016/679 -means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the European Union L 119/1 from 2016) together with all delegated legislation to Regulation 2016/679, as well as all binding guidance of any authorities competent to supervise compliance with Regulation 2016/679.  

– Rules – rules made available to the Processor in a written form, otherwise being null and void, including rules provided for in respective agreements, which the Controller undertook to comply with in respect of any third parties, including rules set out by controllers of Personal Data, which the Controller sub-outsources to the Processor.

 

2. SUBJECT MATTER OF THE AGREEMENT AND THE PURPOSE OF THE PROCESSING OF PERSONAL DATA

2.1 [Subject matter of the Agreement] The Controller entrusts the Processor with the processing of Personal Data, and the Processor undertakes to process it in accordance with the Agreement, the Rules, and mandatory provisions of law. 

2.2 [Scope of the processed Personal Data] The scope of the processed Personal Data covers categories of Personal Data described in individual Service Agreements.  

2.3 [Purpose of the Processing of Personal Data] The purpose of the Processing of Personal Data is to perform Service Agreements, with the provision that Personal Data may be processed by the Processor only for a purpose that is necessary to perform such Service Agreements.

 

3. RULES ON THE PROCESSING OF PERSONAL DATA 

3.1 [Representations of the Parties] The Parties hereby represent that: (a) the Parties represent that the Agreement was concluded to perform obligations referred to in Article 28 of Regulation 2016/679 in connection with the conclusion of Service Agreements and concluding further Service Agreements between the parties in future, (b) the Controller represents that the Controller is the controller of Personal Data within the meaning of Article 4 section 7) of Regulation 2016/679, i.e. the Controller is the entity that determines the purposes and means of the processing of Personal Data and has the right to entrust the processing of Personal Data included in the Database, (c) the Processor represents that the Processor is a “processor” with regard to Personal Data within the meaning of Article 4 section 8) of Regulation 2016/679 and has measures (including technical and organisational measures), experience, knowledge, and qualified staff which enable the Processor to perform the Agreement properly, inter alia process Personal Data in accordance with the Agreement, the Rules and mandatory provisions of law, including Regulation 2016/679. Furthermore, the Processor represents that all personal data entrusted with the Processor by the Controller until the conclusion of this Agreement have been processed in accordance with mandatory provisions of law, (d) each of the Parties shall respectively appear in this Agreement as the Administrator and Processor, in accordance with the role in the Personal Data processing.

3.2 [General rules of processing] The Processor hereby undertakes to: (a) process Personal Data only within the scope and only for the purpose set out in the Agreement, in accordance with the Agreement, the Rules, and mandatory provisions of law, including Regulation 2016/679; (b) process Personal Data only pursuant to a documented instruction of the Controller, with the provision that this Agreement constitutes a documented instruction to process Personal Data within the scope and for the purpose necessary to perform Service Agreements by the Processor; (c) take any steps necessary to maintain secrecy of Personal Data by people with access to the Processing of Personal Data. 

3.3.[Specific rules of processing] The Processor hereby undertakes, among other things, to: (a) implement adequate technical and organisational measures to ensure the compliance of the processing of Personal Data with the requirements of Regulation 2016/679 and protect rights of data subjects, including technical and organisational measures ensuring the security of processing referred to in Article 32 of Regulation 2016/679; (b) enable the Controller, upon each request, to carry out a review of the implemented technical and organisational measures to ensure that the processing conforms to the provisions of law and to update such measures, if in the Controller’s opinion they are inadequate to ensure that the processing of Personal Data entrusted to the Processor conforms to the provisions of law; (c) assist the Controller in fulfilling obligations set out in Articles 32-36 of Regulation 2016/679; in particular the Processor undertakes to provide the Controller with information and comply with the Controller’s instructions concerning the implemented measures of securing Personal Data, instances of any Personal Data breach, and notifying the supervising authority or data subjects, carry out a data protection impact assessment, and carry put prior consultations with the supervising authority and implement such authority’s recommendations; (d) assist the Controller, through relevant technical and organisational measures, in fulfilling the obligation to respond to requests made by data subjects within the scope of exercising their rights set out in Articles 15-22 of Regulation 2016/679, (e) without delay inform the Controller if in the Processor’s opinion any instruction issued to the Processor constitutes a breach of Regulation 2016/679 or other provisions concerning data protection; (f) comply with any potential guidance or recommendations issued by the supervising authority or a EU advisory body competent for data protection, including in particular with regard to the application of Regulation 2016/679.

3.4 [Sub-outsourcing] The Controller accepts the possibility of outsourcing the processing of the entrusted Personal Data to the Processor’s subcontractors. If the Processor intends to entrust subcontractors with the processing of Personal Data, the Processor must first inform the Controller about such intention and about the identity (name) of the entity, which the Processor intends to entrust with the processing of personal data, and the nature of such entrusting, the scope of data and period for which the processing would be entrusted. Unless the Controller objects to the entrusting within 7 days from the date of the notice, the Processor shall be entitled to proceed with the aforementioned entrusting. In the case of the outsourcing of the processing of Personal Data, the outsourcing of the processing shall be based on an agreement under which a third party (a sub-processor) undertakes to perform the same obligations as those imposed on the Processor by the force of this Agreement. The Controller shall have rights resulting from the outsourcing agreement directly towards such third person (a sub-processor). The Processor shall inform the Controller about the termination of the outsourcing agreement within 3 days. The Processor shall ensure that the above-mentioned third-party entities (sub-processors) use at least the same level of Personal Data protection as the Processor complying with the Agreement. 

3.5 [Verification] The Controller shall have the right to verify the processing of Personal Data by the Processor, also in terms of conformity with the Agreement and mandatory provisions of law, including in particular Regulation 679/2016. In this regard, the Controller shall have the right, among other things, to: (a) receive from the Processor information and documents concerning the entrusted Personal Data and their processing by the Processor, (b) carrying out of audits or inspections concerning compliance of the processing of Personal Data with the Agreement, the Rules, and Regulation 2016/679.

3.6 [Liability] In the case where due to the processing of Personal Data by the Processor that was non-compliant with the Agreement, the Rules, or mandatory provisions of law, the Controller suffered any damage or bore any costs, the Processor undertakes to cover them in the amount set out in: (a) final and binding administrative decision or a final and binding court judgment, however on the provision that the Controller immediately informed about the proceedings aimed at the entering of a decision or a judgment and enabled the Processor to really participate in the defence or, (b) a settlement, terms of which the Processor accepted in an explicit statement made in a written form, otherwise being null and void.

 

4. LIFE OF THE AGREEMENT AND PROVISIONS CONCERNING ITS TERMINATION

4.1 [Date and life of the Agreement] The Agreement enters into force upon its conclusion and is concluded for the period covering the life of Service Agreements and the performance of all obligations under this Agreement and Service Agreements.

4.2 [Actions following termination of the Agreement] In the case the Agreement is terminated, the Processor shall, depending on the Controller’s decision, immediately delete and return all Personal Data or delete all existing copies, in such a manner that within the shortest possible time following the termination of the Agreement the Processor ceases to process Personal Data. Furthermore, the Processor undertakes to present the Controller, upon the Controller’s request, with a written statement of the Processor stating that the Processor ceased to process Personal Data. 

4.3 [Termination of the Agreement] The Controller shall have the right to terminate the Agreement in the event of a breach of the Agreement by the Processor – in such a case the Agreement shall expire within the deadline set out by the Administrator in a termination notice, which, however, shall not exceed 30 days. The termination notice shall be made in writing, otherwise being null and void. A breach of the Agreement, including the breach resulting in the termination of the Agreement by the Controller, constitutes a valid cause for the Controller to terminate any or some of the Service Agreements concluded between the Controller and the Processor.

 

5. FINAL CLAUSES

5.1 Any changes to this Agreement shall be made in writing, otherwise being null and void.

5.2 Any disputes arising in connection with the performance of this Agreement shall be settled by a court competent for the registered office of the Controller.

5.3 This Agreement was drawn up in two counterparts, one copy of each Party.

 

6. CATEGORIES OF PERSONAL DATA WHICH MAY BE AFFECTED BY THE ENTRUSTED DATA PROCESS DATA PROCESSING (ORDINARY DATA)

6.1 Key Data: phone number

6.2 Other data such as: name; surname (additional option – in case of selecting the function of custom fields on the CallPage  widget); e-mail address (additional option – in case of selecting the function of custom fields on the CallPage widget or the function of leaving messages); call recording (additional option – in case of selecting recording function);  IP address; geolocation (approximate recognized by the IP address)

 

7. CATEGORIES OF PERSONS WHO MAY BE CONCERNED BY THE PERSONAL DATA ENTRUSTED FOR PROCESSING.

7.1 Categories of persons who may be concerned by the personal data entrusted for processing:

Administrator’s clients;

– the Administrator’s potential clients;

– persons contacting in connection with marketing activities carried out by the Processor for the Administrator.

 

8. LIST OF ENTITIES TO WHICH THE PROCESSOR MAY ENTRUST THE PROCESSING OF PERSONAL DATA

8.1 List of entities to which the Processor may entrust the processing of personal data (Subprocessors):

Subprocessor name:Address: Services/tools provided by the Subprocessor:
ATM S.AGrochowska 21a, 04-186 Warszawa, Data center in PolandCallPage system maintenance
HubSpot Ireland LimitedOne Dockland Central, Guild Street, Dublin 1CRM
Microsoft CorporationOne Microsoft Way, Redmond Wa, 98052-6399 USA
Data Center in Netherlands
CallPage system maintenance
GoCloud Polska sp. z o.o.Bielany Business Center, aleja Zjednoczenia 36, 01-830 WarszawaHosting

 

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