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Customer relationship management (CRM) is the process of managing the interactions between a brand and its present/potential customers. This involves developing a series of activities to engage customers that already do business with you, nurture new prospects, and pursue opportunities that can increase sales.

Top 8 CRM Processes to Improve the Efficiency of A Sales Team

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Errors in Lead Nurturing

Conversions are dependent on lead nurturing – all experienced marketers know this. From the moment website visitors subscribe to a newsletter to the moment they purchase a product or service, potential clients need to be engaged and nurtured. Each step of this lead nurturing journey should be planned and outlined by the marketer, or the time and resources spent on the campaign was worthless.

6 Errors in Lead Nurturing That Hurt Conversions – Avoid Them Now

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6 Ways to Effectively Follow Up With Your Leads

An effective lead follow-up strategy that converts your leads requires the right tools and an approach focused on your potential customers’ convenience and needs. Make your follow-up contacts simpler and more productive with these six tips.

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Marketing is about understanding how people behave. When you know what makes your customers tick, it’s much easier to create compelling messages. One of the easiest ways to do this is by leveraging FOMO marketing.

9 Ways to Leverage FOMO Marketing to Boost Your Sales

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12 Effective Sales Prospecting Techniques You Should Be Using

Prospecting is one of the most important sales techniques that representatives use. They send outbound emails or make outbound calls to leads, hoping they can create opportunities for selling products or services. With proper techniques, prospectors can achieve predictable return on investment.

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The sales process is certainly not for everyone. It is a long, arduous, and complex task that will have you pulling your hair out at times. The entire process can be looked at as a funnel, hence sales funnel, as you try to filter as many customers as you can from the larger pool of leads that are pouring in from the internet.

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