Product

Solution

Pricing

Resources

Businessman reviewing sales analytics and value selling insights on dual screens.

sales-retail-income-profit-accounting-concept.webp

This article explores the value selling methodology—focusing on solving real customer problems instead of competing on price. You'll learn how to use a structured value selling framework to uncover buyer needs, build trust, and drive B2B sales with clear ROI and customer impact.


Value Selling: How to Sell Value, Not Just Price

Learn the top 10 customer service performance metrics to boost satisfaction

english_blog_graphic.jpg

Discover the 10 most important customer service metrics every business should track in 2025. This guide explains what to measure, how to calculate it, and why it matters—complete with real examples, benchmarks, and optimization tips. Whether you’re improving CSAT, lowering resolution time, or tracking agent performance, this article helps you turn support data into business growth.



The Top 10 Performance Metrics for Customer Service (Updated for 2025!)

A blue star-shaped wooden block with a white upward-trending graph icon stands out among gray cube-shaped blocks. The image symbolizes uniqueness, business growth, or strategic advantage.

Solution Selling: How to Close More Deals by Solving Problems, Not Just Selling Products

Discover the key differences between consultative selling and solution selling, and learn which approach best suits your business. Find out how each strategy impacts customer relationships, sales success, and long-term growth.

Consultative Selling vs Solution Selling – How to Choose the Right Approach 

A smiling woman with blonde hair tied in a ponytail is sitting at a desk, wearing a headset with a microphone. She is engaged in an online meeting or call, holding a clipboard and pen while gesturing with her hand. A laptop is open in front of her, and the background features a well-lit modern office with white lamps, a plant, and a blurred wall poster.

Solution Selling 101: What It Is & Why It Works

Solution selling shifts the focus from what you sell to how you solve problems. This approach leads to higher conversions, stronger relationships, and long-term success. Read and learn how to master it. 

How to Use Conversational AI to Manage Customers in Insurance

Conversational AI is transforming customer service in insurance by making interactions faster, easier, and more personalized. Imagine getting help with your insurance as effortlessly as chatting with a friend—no more long wait times or confusing jargon. In this article, learn how insurance companies can use AI-powered chatbots to improve customer support, manage claims, provide 24/7 assistance, and even boost sales through cross-selling.

Two women sitting next to a table, discussing metrics showcased on paper.

customer-success-metrics.webp

Are you unsure if your customers are truly satisfied with your products or services? Don't let unhappy customers slip through the cracks. This article reveals the essential metrics that give you a clear picture of how well you're meeting your customers' needs and keeping them loyal.


Customer Relationship (7)