8 Best AI Voice Agents in Poland: A Complete Comparison for Businesses

Why AI Voice Agents Are Gaining Popularity

Polish market for AI voice agents has grown rapidly over the past few months. What used to be considered a novelty is now becoming a standard tool in modern customer service.

So, why are more and more companies investing in AI voice technology? 

• Provide instant support — customers no longer need to wait in line to talk to a live agent.
• Reduce operational costs — automation handles repetitive calls 24/7.
• Improve customer satisfaction — every caller gets a consistent, professional experience.
• Scale effortlessly — one AI agent can handle hundreds of conversations simultaneously.

Whether you run a small business or manage a large contact center, implementing a voice agent can dramatically improve your customer experience and team efficiency.
 

How to Choose the Right AI Voice Agent

Before choosing a voice automation tool, take a closer look at the following key factors:

Define your goals

Decide what you want to achieve — better customer service, lead qualification, or perhaps automated appointment booking. Clear objectives make it easier to find the right solution.

Check language quality and personalization

Make sure the agent speaks natural Polish (or your desired language) and offers customization for voice tone, accent, and style — customers should feel like they’re speaking with a real person.

Look for a free trial

Always test before you invest. A trial lets you verify if the system performs well in real scenarios.

Understand the pricing and implementation process

Transparent pricing, free onboarding, and responsive technical support are major pluses.

Evaluate ease of use

Ask how easily you can edit scripts, add new agents, or manage them via a dashboard. Ideally, the platform should be available in Polish and intuitive to navigate.

Comparison of 8 AI Voice Agent Tools in Poland

You’ll see a variety of names for these tools — AI Voice Agents, voicebots, AI assistants — but they all aim to do the same thing: automate customer communication in a natural, human-like way.

Here’s a comparison of eight noteworthy AI voice solutions currently available in Poland.

1. CallPage AI Voice Agent

CallPage, a Polish company well known for its lead generation and callback widget, recently introduced its AI Voice Agent — a powerful new tool that enables automated, natural phone conversations with customers.

The solution was built for companies that want to implement voice automation quickly and affordably, without complicated setup. It seamlessly integrates with the CallPage callback widget, virtual phone numbers, and contact forms — making it perfect for both lead generation and inbound call handling.

✅ Pros:

• Integration with widget, virtual number, or contact forms
• No setup fees, affordable plans (starting at 399 PLN/month)
• Deep personalization (voice tone, gender, accent)
• Easy DIY dashboard for creating and editing agents
• Up to 5 hours of free AI expert support 

❌ Cons:

• No outbound calling option

Free trial: 14 days
Price: From 249 PLN/month, no implementation fee

2. Voiceagent by Callback24

Callback24 is widely recognized for its “click-to-call” widget used in lead generation and customer communication. Its Voiceagent is offered primarily for enterprise clients as part of a premium package.

✅ Pros:

• Real-time call handling
• Supports multiple languages

❌ Cons:

• Available only in Enterprise plans
• Limited details on integrations and reporting
• High setup costs

Free trial: No information
Price: Not publicly disclosed

3. Apifonica

Founded in Estonia in 2015, Apifonica offers a cloud communication platform for automating both voice and text interactions via API. Its AI voice agent lets businesses automate phone conversations with high flexibility.

✅ Pros:

• Advanced reporting and conversion tracking
• Highly customizable
• Multilingual support
• API-first architecture for seamless integrations

❌ Cons:

• High subscription and support costs
• No free trial
• Requires technical resources for setup

Free trial: None
Price: From 3125 PLN/month (includes 7000 minutes)

4. Welyo

Welyo is a Polish company focused on AI solutions for contact centers. It offers voice and chat agents tailored to various industries and was created through the merger of Focus Telecom and Systell.

✅ Pros:

• Simple scenario builder (drag-and-drop interface)
• Agent voice personalization
• Strong contact center expertise

❌ Cons:

• No public pricing
• No free trial
• Targeted mainly at larger organizations

Free trial: None
Price: Not available

5. Sovva

Sovva S.A. specializes in AI-driven communication tools, offering both voice and chat agents that help automate customer service.

✅ Pros:

• Ready-to-use conversation templates
• Call forwarding options
• Expertise in AI automation

❌ Cons:

• No transparent pricing
• No trial or integration details

Free trial: None
Price: Not disclosed

6. KODA.AI

KODA.AI provides a range of AI automation tools — from chatbots to voice agents — helping businesses improve both inbound and outbound communication.

✅ Pros:

• Handles incoming and outgoing calls
• CRM integration
• Customizable voice
• Flexible deployment

❌ Cons:

• No public pricing
• No industry-specific templates
• No free trial information
   

Free trial: None
Price: Not disclosed

7. XOVoice

Developed by XO Media, XOVoice enables natural voice conversations that can support HR, customer service, or sales departments.

✅ Pros:

• CRM and Google Sheets integration
• Multi-channel support
• Ready conversation templates

❌ Cons:

• High implementation cost (3000–20000 PLN)
• Extra fees for integrations

Free trial: None
Price: One-time setup fee 3000–20000 PLN + monthly usage fees

8. Daktela

Daktela provides contact center and digital communication systems, including an AI Voice Agent designed to enhance customer call handling.

✅ Pros:

• Real-time call analysis
• Multilingual support
• Call forwarding
• Deep conversation analytics

❌ Cons:

• Limited public pricing information
• No ready-made industry templates
• Unclear setup costs

Free trial: 14 days
Price: From 1780 PLN/month

Final Thoughts

The Polish market for AI voice agents offers a wide range of solutions — from simple voicebots to sophisticated AI agents capable of holding natural conversations. Choosing the right one depends on your company’s goals: customer support, sales, recruitment, or internal process automation.

Among all the tools we reviewed, CallPage AI Voice Agent stands out as the most accessible, customizable, and transparent option. With a quick setup, affordable pricing, and free AI expert support during the trial period, it’s a great choice for both small and large companies ready to introduce voice automation.

Start your free 14-day trial today and see how the CallPage AI Voice Agent can transform the way you connect with your customers.