CallPage vs. Callback24: A Smarter Callback Solution
CallPage is a best alternative to Callback24, designed for companies that want more than just a basic callback button. It gives you more ways to connect with prospects, better lead qualification, and full control over your sales conversations - all focused on increasing conversions.
CallPage vs. Callback24 — Feature Comparison
| CallPage | CallBack24 | |
|---|---|---|
| Callback widget on website | ✅ | ✅ |
| Exit-intent & pop-ups | ✅ | ✅ |
| Advanced display rules (scoring & conditions) | ✅ | ❌ |
| AI Voice Agent | ✅ | ⚠️ |
| Custom form fields (email, questions, etc.) | ✅ | ❌ |
| Full visual customization | ✅ (incl. CSS) | ⚠️ Limited |
| Call routing & distribution | Advanced | Basic |
| Multiple widget variants More then 1 version of pop up on website | ✅ | ⚠️ Limited |
| Lead management dashboard | ✅ | ✅ |
| Call recording | ✅ | ✅ |
| Analytics & reporting | ✅ | ✅ |
| Meeting scheduling | ✅ | ❌ |
| Meeting routing Automatic routing based on form fields | ✅ | ❌ |
| Virtual phone system | ✅ | ✅ |
| Knowledge base for Agent/Bot Ability to add a knowledge base in the form of (URL or files | ✅ | ❌ |
| Mobile sales app | ❌ | ✅ |
| CRM integrations | ✅ | ✅ |
| Call technology | VoIP | GSM |
| Customer support | Dedicated manager + support team | Chat only |
| CallPage | CallBack24 |
|---|
Callback widget on website ✅ ✅ Exit-intent & pop-ups ✅ ✅ Advanced display rules (scoring & conditions) ✅ ❌ AI Voice Agent ✅ ⚠️ Custom form fields (email, questions, etc.) ✅ ❌ Full visual customization ✅ (incl. CSS) ⚠️ Limited Call routing & distribution Advanced Basic Multiple widget variants More then 1 version of pop up on website✅ ⚠️ Limited Lead management dashboard ✅ ✅ Call recording ✅ ✅ Analytics & reporting ✅ ✅ Meeting scheduling ✅ ❌ Meeting routing Automatic routing based on form fields✅ ❌ Virtual phone system ✅ ✅ Knowledge base for Agent/Bot Ability to add a knowledge base in the form of (URL or files✅ ❌ Mobile sales app ❌ ✅ CRM integrations ✅ ✅ Call technology VoIP GSM Customer support Dedicated manager + support team Chat only
CallPage vs. Callback24
Why Teams Choose CallPage Over Callback24
AI Voice Agent without Enterprise pricing
With CallPage, you don’t need an expensive enterprise plan to use AI. The AI Voice Agent is available from the Pro plan and can answer basic questions, qualify leads, and book calls or meetings automatically — passing only high-intent leads to your sales team.
Better UX and full branding control
CallPage lets you fully customize the widget to match your brand — colors, layout, logo, animations, and even custom CSS. A consistent, on-brand experience builds trust and drives higher conversion rates.
Built-in meeting scheduling
Prospects can book meetings directly from your website — no extra tools needed. Callback24 doesn’t offer meeting scheduling, which means fewer conversion paths and more friction for your leads.
Advanced analytics & call insights
CallPage gives you deep visibility into where leads come from and how your sales team performs. You get call recordings, detailed reports, and performance data — not just call counts.
Smart lead distribution
Route leads based on availability, order, speed of response, or lead quality. With AI support, CallPage ensures the right lead goes to the right rep at the right time. Callback24 assigns leads randomly.
Real human support
With CallPage, you get access to a dedicated account manager and technical support. No ticket black holes, no chatbot-only experience.
More than just a popup
CallPage connects callbacks not only from widgets, but also from forms and buttons across your website. That means more lead capture points and better coverage across the customer journey.
Works with your tech stack
Integrate CallPage with your CRM and favorite tools using native integrations, Zapier, or API - connecting with thousands of apps used by sales and marketing teams worldwide.
We are really satisfied with the results delivered by CallPage. Each day our agents answer phone calls from customers interested in our services. We can see a direct connection between the implementation of CallPage and increased customer satisfaction.
The first month with CallPage already proved that this tool can significantly improve our reaction times, which is our main KPI for both sales and customer service teams. As a result our customers and potential clients are super satisfied with our service.
Frequently Asked Questions
You can install CallPage using Google Tag Manager, directly in your website’s code, or via native integrations with popular website builders.
A call is counted as successful when both sides answer and the conversation lasts longer than 10 seconds. This includes callbacks initiated by the widget and calls made from the CallPage dashboard.
VoIP is ideal for modern sales teams that need speed, scalability, and system integrations. It’s the better choice for website callbacks and automated lead handling.
Start Increasing Your Leads and Revenue Today!
Get your 14-day free trial now.
It’s as easy as 1, 2, 3! Setup your free trial, install the widget on your site, and see more leads captured with CallPage.
- No credit card required
- 10 minutes set up
- 14 days fully-featured free trial