Provide outstanding customer service by assisting potential car buyers instantly and close hot deals.
Increase your sales, generate more leads, improve user experience!
Increase the conversion from a website visitor to a test drive. Use a callback widget to encourage those visiting your dealership online to share their contact data and discover more.
Give your sales reps a reliable tool they can use to build relationships with potential clients. Add a callback solution to their tech stack so they can connect with potential customers in seconds.
Leverage CallPage widget to make it easier for your customers to reach customer service agents, ask for help, schedule a car inspection, or report issues.
There are more than 168,000 car dealerships in the U.S. only. The competition is fierce, so you must react to every contact attempt instantly.
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In customer service, every second matters. Offer them outstanding service. Leverage an immediate communication channel your customers prefer and are familiar with.
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Telephone conversations note the highest call-to-appointment ratio. Add a human touch to your online communication and build relationships with potential customers.
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Don’t treat your potential customers like records in a database. Invest time in calling them one by one to present your offer.
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Car dealers indicate that their biggest marketing priority is increasing the volume of leads. And whereas the average car dealership has 166 qualified sales leads each month, the close rate is much smaller, around 12.5%, which gives around 20 cars sold.
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The average response time to a customer’s question submitted to dealerships varies, depending on the contact channel - from 90 minutes to more than 5 hours. It means that potential customers have to wait quite long to get answers to even basic questions.
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According to the Automotive Dealership Mystery Shop Study, 40% of leads are submitted when a dealership is closed. That means dealers are likely to miss out on potential buyers who do their research outside of business hours.
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Instantly connect with website visitors using a callback phone connection.
Let your customers book an ASAP call instead waiting on the line.
Generate leads via widget form for after-work hours.
Add departments to your widget so prospects can directly connect with consultants.
Reach out to your prospects from any form on the website that they fill with their phone number through our system.
Set the dialing sequence - random, simultaneous or rated. Automatically callback to the visitor, in case the call did not take place.
At CallPage, we offer integrations that fit right into your current stack to grow your inside sales like never before.
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We did not have full connection tracking. The second issue concerned the verification of the quality of our services, and the CallPage recordings allowed us to focus on customer service and improve the quality of customer service. CallPage brought better response time to customer inquiries and quick verification of service quality thanks to recordings and access to call history. Our response time has definitely improved.
Krzysztof Chojnacki Marketing Manager British Automotive Holding
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