About Reklamowe24
Reklamowe24 was founded in 2007 and has been offering a wide selection of promotional materials of various types for over 14 years. People interested in the company’s services can currently choose from over 10 000 products. Customers of the company include large corporations, as well as smaller companies and advertising agencies. Specialists behind the success of Reklamowe24 focus on unconventional solutions, fulfilling even the most unusual and demanding orders. They are open to ideas and proposals from customers, while providing valuable advice from years of experience. Each of the offered products has a high quality, interesting design and thoughtful solutions.
- Company size: 25 employees,
- Industry: Marketing and advertising
- Country: Poland
- Challenge: Improving the conversion rate of the website
Why did Reklamowe24 decide to implement CallPage:
The offer on the company’s website includes several thousand different advertising items – gadgets, sweets, clothes, etc. Aiming to make it easier for website visitors to contact consultants, the company was looking for a way for potential customers to get help in a quick and easy way to, e.g,. ask about certain product features. Not everything can be shown or explained using HTML code and website content. Thanks to a phone conversation, a consultant can dispel all doubts or give proper advice. With such a large offer from Reklamowe24, direct contact with customers is very important. That’s why the company introduced the CallPage widget.
Results:
Implementation of CallPage on gadzety-reklamowe.com took several minutes and the company received the first call shortly after the widget appeared on the website. Since then, on average, 80 potential customers connect with the consultant every month via CallPage, asking about the offer or looking for solutions to various problems. Thanks to the introduction of a new, additional form of contact, Reklamowe24 can respond to the inquiries of people visiting the site even faster. This results in increasing the number of buyers of the offered products. The positive influence of callback on the level of customer service, which has always been one of the priorities for the brand, is also very important. Users who choose this form of contact are always pleasantly surprised by the speed of CallPage.
Key takeaways:
- 2018 – the date of implementation of the CallPage service on the pages of Reklamowe24 company
- 80 – average number of calls generated by CallPage each month
- 2 min 41 sec. – average call duration
- 89.09% – successful calls generated by CallPage