CallPage is a modern support tool for the traditional model of communication. Depending on business specifics, it may be applicable for sales, after sales and service.
11 Reasons to Use CallPage
Thanks to CallPage, clients can quickly and easily obtain the information needed to make purchase decisions. Moreover, a plugin will allow the customer to get support or ask for help in an emergency.
1. CONVENIENT WAY TO COMMUNICATE
Contact by phone is one of the basic forms of contact for customers. By installing the CallPage widget on your company website, you will allow your customers to have direct contact with you. All they have to do is leave a number in the form, and they will receive a return call from a company consultant almost instantly, even in just 28 seconds!
2. SAVE TIME
With the CallPage service, neither clients nor your employees need to waste time writing tedious emails or chatting. Customers can quickly and easily contact you without cost for the call.
3. QUICK RESPONSE
Customers do not like to wait, especially when they have a problem. Contact by phone enables a rapid solution for any difficulties. Thanks to the very good visibility of the CallPage widget on every website, customers can quickly report a failure. By responding without unnecessary waiting, you will be regarded by the customer.
4. LOWER CUSTOMER SERVICE COSTS
A simple process and solving problems quickly lead to less working time, which leads to fewer customer service personnel needed and less cost for the company.
5. BUILDING A RELATIONSHIP
CallPage is the best way to start a conversation with anyone who visits your page. A pop-up widget is a nice surprise for your site visitors. It evokes positive emotions and can influence the customer’s purchasing decision as well as the level of client satisfaction.
Also read 9 Ways to Generate More Calls via CallPage.
6. ATTRACTING POTENTIAL CUSTOMERS
The CallPage widget allows you to automatically detect any potential customers who are visiting your company website. By offering them a phone call, you will gain their contact details. Even if they do not buy your services, you can establish a relationship with them and come back with an offer at the right time.
7. BETTER UNDERSTANDING OF CUSTOMER NEEDS
Direct contact with clients will allow you to understand their needs better. Through active inquiry, you can learn more from customers about your company, services or products. CallPage can help you match the offer better to customers and build loyalty.
8. INCREASE SALES
Not all your website visitors are willing to buy. If potential customers order through the widget, they will be automatically connected with the appropriate department consultant. The CallPage widget helps convert website visitors into buyers. Moreover, the widget increases conversion on the page, which translates into increased ROI and sales.
9. REDUCING THE NUMBER OF REFUNDS
Contact by CallPage allows customers to have an immediate response. Clients already at this stage of the order would then be more ready to complete the purchase.
10. ANALYTICAL CAPABILITIES
Thanks to the information available in the CallPage account, you can find out which subpage the client was on while ordering a call. Such data, as well as other statistics and call recordings, are particularly useful for the sales department.
11. ADJUSTING FOR MOBILE DEVICES
If your website is not responsive, you do not need to waste money to change it. The CallPage widget is always visible on every mobile device. By installing it on your website, customers will have the option of easy and fast telephone contact.
Every business needs the right tools to improve. Both the small business freelancer and the large store can take advantage of the solutions offered by CallPage.
Companies using CallPage already recognize the advantages of our tool. Now it’s time for your business to do the same! Explore the possibilities! Order a personalized presentation or test our tool for free for 7 days!